A mediator is available to assist clients of Connectivity in the resolution of matters at issue between them. Mediation is a process whereby all parties attempt, with the assistance of an impartial third party, to reach a consensual settlement of the matters at issue between them. It is understood that most mediation sessions will involve all parties in joint session with the Mediator, but separate meetings may be held between the Mediator and one of the parties. The intake sessions will be individual and future sessions will be determined by the Mediator.